Occupier data & outreach
Know who pays for every commercial property. Then win them.
We hold named ratepayers for hundreds of thousands of commercial properties, and we build the outreach system that turns them into conversations. Surveyors and suppliers stop guessing at the door and start talking to the organisation that actually pays the bill.
The problemOption one Option two Option three The gap
The rating list says what is at a property. Not who.
Every commercial property in England and Wales has a public entry: a description, a reference, a rateable value. None of that tells you the name of the organisation writing the cheque. So buyers fall back on three bad options.
Generic company lists
Registered offices and SIC codes, with no link to the premises you care about. You reach a head office three counties away and never find the site.
Manual FOIs
One council at a time, weeks of waiting, inconsistent formats, and a spreadsheet that is out of date by the time it lands.
Guessing at the door
Walking the estate, reading signage, calling reception. It works, slowly, for the sites you can physically reach.
Nobody owns the occupier layer
The information exists in public records. It just isn't collected, resolved and kept current in one place — which is exactly what we built.
How the engine works01 02 03 04
Four steps, from public record to booked conversation
Collect
We pull the public rating list and billing-authority records for 119 councils, property by property, and keep every source reference.
Resolve
Addresses, references and organisation names are matched and de-duplicated, so one occupier with forty sites reads as one organisation.
Verify
Declared occupiers are kept separate from inferred ones. Low-confidence matches go to a human review queue rather than into your list.
Activate
The cleaned records feed your outreach: segmented lists, sequenced contact, and every reply logged back into your CRM.
What's in the data1 in 4of England & Wales' high-value commercial properties are covered by name. £7.2bnof rateable value sits in the £500k+ band affected by the April 2026 multiplier. £19.1bntotal rateable value held — around 23% of England & Wales. 32,000+organisations occupy more than one property, so one call can cover an estate.
1 in 4 high-value properties
Coverage is deliberately weighted towards the properties where a conversation is worth having — the larger rateable values, where the April 2026 multiplier lands hardest.
By sector
SectorWhy it's usefulWho buys it
Retail & high streetOccupier churn is fastest here — new names appear monthly.Rating consultants, insurers
OfficesMulti-let buildings, floor-by-floor ratepayers.Facilities, cleaning, brokers
Industrial & warehousingLarge rateable values, long tenures, estate operators.Utilities, energy brokers
Leisure & hospitalityHigh footfall sites in scope for Martyn's Law duties.Security, compliance suppliers
Healthcare & educationPublic and private estates with repeat procurement.Facilities, telecoms
Storage, trade & workshopsUnder-served by generic company lists.Rating consultants
The fields each record carries
- Ratepayer organisation name
- Property address & postcode
- Billing authority
- VOA / rating list reference
- Property description and use
- Rateable value & value band
- Occupancy status (occupied / vacated)
- Declared vs inferred occupier flag
- Estate size (properties per organisation)
- Source reference and capture date
Who it's for
Pick your side of the table
Rating consultants
Approach the ratepayer, not the building. Filter by value band and billing authority to find the accounts where a challenge is worth the work — and reach them before the deadline chatter starts.
- Target the £500k+ band exposed to the April 2026 multiplier
- Whole-estate views for 32,000+ multi-site occupiers
- Same-day outreach instead of week-long manual matching
Buying signals
Four moments worth a phone call
- 01
New occupier
A name appears against a property for the first time — the moment before anyone else has called.
- 02
Vacated property
A site drops out of occupation: a re-let, a contract up for grabs, an account to close cleanly.
- 03
Estate growth
An organisation picks up its third, tenth or fortieth property — the trigger for a group-level conversation.
- 04
Rates exposure
Rateable value crosses a band where the April 2026 multiplier changes the arithmetic for the occupier.
Proof≈ 14× faster 62 addresses in ~30 minutes ~£0.5 per company
What it did for a surveying firm
New business cycle for a UK chartered surveying firm compressed from about two weeks to same-day outreach.
Occupier matching that previously took up to a week per tone reduction, run in two batches with 39 matched, 48 phone numbers and 25 emails found.
Matching runs on public VOA data in parallel with the existing system, so nothing is overwritten and low-confidence matches route to human QA.
Built responsibly
Defensible, or it isn't worth having
Organisations only
We hold ratepayer organisations, not individuals. No personal data is scraped, inferred or resold.
A source on every row
Each record carries the public source it came from and the date it was captured, so you can defend it.
Declared vs inferred
Where the occupier is stated, we say so. Where it's matched, it's flagged as inferred with a confidence level.
Honest coverage
We publish what we cover and what we don't. 119 councils is not all of England & Wales, and we won't pretend otherwise.
Two ways to buyRetainer Licence
Take the system, or just the data
Sales Engine
We run the whole outreach system on your data: segmentation, sequenced contact, CRM write-back, reply handling and reporting on what converts.
- Target lists built by council, sector and value band
- Outreach sequences written in your tone
- Buying signals pushed to your team as they appear
- Monthly reporting on pipeline by segment
- Documented handover so your team can run it
Data Licence
The occupier records, delivered to your systems, for you to use in your own outreach, product or underwriting.
- Scoped by council, sector or value band
- Bulk delivery or scheduled refresh
- Declared and inferred occupancy flagged
- Source reference on every row
- Free sample for your area before you commit
Pricing is unchanged from your current arrangement and confirmed in writing before anything starts. No lock-in beyond the agreed term.
Questions surveyors ask first
Isn't this just the VOA rating list?
No. The public rating list tells you what is at a property — description, rateable value, reference. It does not reliably tell you which organisation pays. That occupier layer is the work: collecting billing-authority records, resolving names and addresses, and flagging what is declared versus inferred.
How much of England & Wales do you cover?
119 billing authorities, 375,000+ properties, 219,000+ named ratepayers and £19.1bn of rateable value — about 23% of England & Wales by value. We tell you the coverage for your patch before you commit.
Can I see my area before buying?
Yes. Tell us your target councils, sectors or value bands and we'll send a free sample of real records for that area, so you can judge the match quality yourself.
Do you provide personal contact details?
We hold organisations, not individuals. Where a contact route is publicly published by the organisation, it's included; we do not build profiles of named people.
What's the difference between the Sales Engine and the Data Licence?
The Data Licence gives you the records to use in your own systems. The Sales Engine is the retained build: segmentation, sequenced outreach, CRM write-back and the reporting that tells you which segments are converting.
How often is the data refreshed?
Records are re-collected on a rolling cycle and change signals — new occupier, vacated property, estate growth — are surfaced as they appear, rather than at an annual reload.
See your area first
Free sample, no commitment.
Tell us the councils, sectors or value bands you care about. We'll send real records from your patch so you can check the match quality yourself before spending anything.