- Free60 minutesNo pitch
Find every leak in your operation. In one hour.
A free systems audit for founder-led businesses. We map where your time and admin actually go, and you leave with a one-page picture of what to fix first. Whether you hire us or not.
Book my systems auditCardiff-based, working with founders UK-wide. Registered in England and Wales, No. 16814320.
how most operations run
- CRM spreadsheet
- Airtable
- Notion
- Slack
- Xero
- Sheets
how yours could
- Intake
- Delivery
- Finance
- Reporting
Your operations work. They just shouldn't need this much of you.
Nothing is broken, exactly. The CRM is a spreadsheet. Quotes live in one place, invoices in another, client notes in a third. Someone re-types the same information three times a week and nobody calls it a problem, because it has always been that way.
Then you grow. What held together at ten clients doesn't hold at forty, and you become the integration layer between your own tools.
- You're the only one who knows how the whole thing actually works
- Onboarding a client takes four tools and a good memory
- You can't answer "how many live projects do we have" without opening three tabs
- You've bought software to fix this before. It added a tab.
Sixty minutes. One map. No pitch.
before the call
Four questions
You answer them when you book, so we spend the hour on your operation instead of on context.
on the call
The walk-through
We follow your operation end to end. How work arrives, how it moves, where it stalls, how many times each thing gets touched.
within 3 working days
Your systems map
One page: your current flow, the three biggest leaks, and what we'd fix first, second and third. Yours to use, take elsewhere, or ignore.
If we're a fit, we'll say so. If you don't need us, we'll tell you that too.
Worth your hour, or not.
Book it if
- You have 3–50 people, or you're a founder running on contractors
- Four or more tools that don't talk to each other
- Someone repeats a manual task every week because "it's quicker to just do it"
- You'd rather own a documented system than rent a consultant
Skip it if
- You want a tool recommendation without changing the process beneath it
- You're pre-revenue and still deciding what the business does
- You're after marketing, ads or a website build
Most builds run from [£X] for a single-process rebuild to [£XX,XXX] for a full operational backbone. The audit is free and carries no obligation, but you should know the range now rather than in week three.
What it looks like when it works.
"D&G streamlined multiple departments, moving all data into one manageable, time-efficient system, saving operational costs of around £200k."
David T. · Founder, Commercial Property Advisors Ltd
Process before tooling. Every time.
We don't touch a tool until the process beneath it is sound. Most consultants skip that step, which is why so many automation projects end up as an expensive version of the same mess.
- Decode — map every process, tool and handover as it actually runs
- Design — define how work should flow before anyone names software
- Build — intake, CRM, finance, follow-up and reporting as one connected backbone on your existing stack
- Hand over — documented playbook, trainable, yours. AI last, only where it earns its place.
No lock-in. If you never speak to us again after handover, it still runs.
Before you book.
Is it actually free?
No catch. We take on a small number of builds at a time, and the audit is how we work out whether yours is one of them.
Will I be sold to?
No. If there's a fit, one written proposal. If you don't reply, we don't chase.
Do we have to change our software?
Almost never. We start from what you already pay for and build on it.
Are you only in Cardiff?
Based in Cardiff, working UK-wide. Audits are remote. Build work is remote with on-site days where they help.
Our automations are already broken.
That's a normal starting point. Half our work is untangling tool-first builds nobody documented.
Do you use AI?
Where it earns its place, and last. We also advise on EU AI Act and GDPR obligations, so anything we embed is guardrailed and documented.
What happens to our information?
It stays between us. Registered with the ICO, No. ZC120811. We'll sign an NDA before the call if you'd prefer.
Stop being the integration layer.
One hour, a map of your operation, and a straight answer on what to fix first.
Usually booked within the same week.
